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  2. How to handle Booking Enquiries on Tagvenue (Venues)

How to handle Booking Enquiries on Tagvenue (Venues)

Everything Venue Managers need to know about the booking process on Tagvenue.

My Enquiries

  • How can I update a Booking Enquiry?
  • What is the "Commission due" section in the "My Enquiries" tab?
  • How do I add charges to a Booking after it has been accepted?
  • What is the "Requires Finalising" section in the "My Enquiries" tab and what is an "Inactive enquiry"?
  • What are the sections "New" and "In progress" in the "My Enquiries" tab?
  • What are the sections "Happened" and "Lost" in the “My Enquiries” tab?
See all 10 articles

Other

  • How to share my phone number and request one from the User?
  • How can I amend the quote?
  • Can a User book again through an already successful Enquiry?
  • What to do with my Enquiries while I am away?
  • Do Users see when I decline an Enquiry?
  • How can I get more Enquiries?

How to communicate with a User

  • How to reply to a User?
  • How fast should I reply to a User?
  • How often should I follow up with a User?
  • How can I quote the User?
  • How can I add attachments in the message?
  • How can I add templates for my messages?
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