How can I add templates for my messages?

After receiving the first enquiry, go to the "My enquiries section". After opening the Enquiry you can see the "Use template" button.

Click on it and next, click on the "create a new template" button. If you would like to use one of the created templates, click on the "Use template" button and select the template you are interested in.

Protip: Before sending a message, make sure it actually answers the question! No one likes getting automatic messages.