What is the difference between "payment" and "payout"?

Payments are made by the User and are only processed once you fully confirm the Booking. The funds are first received into Tagvenue’s Stripe account and are typically transferred to your (the Venue’s) bank account within three business days of the completed Booking.

This transfer is known as a payout - it’s the movement of funds from Tagvenue’s Stripe account to the bank account you provided during the Stripe onboarding process.

Please note: All payments are processed exclusively through the Tagvenue platform via Stripe. For a detailed overview of the payment flow, please refer to our dedicated help article.