Invoices, Payment Terms & Overdues

Invoice issuance

Tagvenue only issues the commission invoice after the event has successfully taken place.

Payment deadline

Payment must be made within 14 days of receiving the invoice (Section 4.10.2).

If you need additional time, you can request an extension by emailing our Finance Team at finance@tagvenue.com. Approval is subject to review.

Late payments & suspension

If an invoice is still unpaid 14 days after the due date, the account may be suspended.

Debt collection rules

If payment is still not received, Tagvenue may:

• charge interest at 8% above the Bank of England base rate
• apply debt recovery fees
• recover reasonable legal or collection costs
   

These rules follow the Late Payment of Commercial Debts Act.

Deposits & cancellations are commissionable

Commission still applies if:

• the client is not eligible for a refund
• the venue keeps a non-refundable deposit
• the client receives a partial refund

• the venue cancels the booking
   

  
  Updating Contact Information or Payment Terms
  
  If you would like to update your contact details or request changes to payment terms, please contact our Finance Team at finance@tagvenue.com.
  
   

  Still Need Help?
  If you need assistance with invoices, commission or payment obligations, you can reach us anytime at finance@tagvenue.com.

  For full legal details, please refer to Section 4 (Fees and Commission) of the Tagvenue Terms and Conditions.