How to find payout information and invoices?

1. Go to "My Enquiries" on your profile

2. Before the event takes place, you'll find all your bookings in "Confirmed" section.

3. If the event was paid directly, you will find invoices in the 'Commission Due' section, where all unpaid invoices are listed

4. You'll find all past invoices in "Happened" section where you can download them.

5. To check upcoming payouts click on Analytics section.

6. From there, go to Payouts.

7. You can see there both "upcoming" and "processed" payments. Payments may take up to 7 days to process.

8. You can check more details about all your payouts by opening Stripe dashboard.

All payouts are processed by our third-party payment provider, Stripe.

Payouts can only be issued via bank transfer. In order to add a bank account to your profile, please check this article.

Payouts will be deposited into the Venue’s bank account that is on file with us via transfer and will be processed typically within 3 business days after each completed Booking. Payouts for additional charges and overtime submitted within 72 hours after the Event’s conclusion will be typically deposited into your account separately from your Booking payout.

Please note: You may be required to submit additional verification details when adding the bank account for payout processing purposes.

For more information, please reach out to our support at finance@tagvenue.com or review our T&Cs.