The fastest way to fix a Stripe restriction is to complete the verification steps directly on the Stripe page, which appears through the Tagvenue dashboard. Stripe will usually tell you exactly what information or documents are missing. To prevent delays:
00:00: This guide will assist you in resolving paused payouts.
00:03: If you see a pop-up message like this one on your account, it means that stripe requires
00:07: additional documents to complete your profile.
00:10: Following these instructions will allow you to verify your bank account and navigate through the
00:14: steps in the stripe dashboard to address the issue.
00:18: Start by clicking on the verify Bank Account button.
00:21: This will take you to your payouts page.
00:24: Proceed by clicking on the continue button.
00:27: Which will transfer you to your stripe login page.
00:29: This action will automatically send a verification code to your phone number.
00:35: Type in that code.
00:37: This will take you to your stripe dashboard.
00:40: To see the details of your verification, click view account status.
00:44: Here you will be able to see a list of all the requirements.
00:46: You need to complete.
00:49: Click view details or start.
00:51: See details and context of the stripe review.
00:55: Read the requirements. Click Start and follow the instructions to submit the requested files.
01:01: Stripe typically takes one to two business days to review your documents and lift any
01:05: restrictions. Once completed, you will be able to go back to accepting bookings
01:09: and receiving payouts through tag venue.
01:12: If after that time your payouts are still paused, please contact stripe support or
01:16: reach out to the tag venue support team for further assistance.
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