Best Practices for Bookings

To avoid disputes and ensure smooth payouts, it’s best to follow certain practices:

1. Confirm everything in writing – Use Tagvenue Messenger to document event details, so there is a clear record of what was agreed.
    
2. Be transparent with rules and policies – Share your cancellation policy, extra charges, and venue rules upfront.
    
3. Keep records – Save contracts, receipts, and any communication in case they are needed later for verification or dispute resolution.
    
4. Reconfirm before the event – Send a message a few days before the booking to ensure everything is on track.
    
5. Document the venue – Take photos before and after the event to prove the condition of the space.
    
6. Have a backup contact – Share an alternative phone number or staff member for the event day.
    
7. Follow up – After the event, check in with the client. A good client relationship reduces the chance of disputes.
    
8. Do not take payments off the platform – Payments made outside Tagvenue are much harder for us to support if disputes or issues arise. Keeping transactions within the platform ensures protection for both you and the client.
    
9. Ask for help when needed – If anything feels unclear or unusual, reach out to Tagvenue Finance or Support early.
   
    

By applying these practices, venues reduce risks of chargebacks, build trust with clients, and keep the payout process smooth.