Do Users see when I decline an Enquiry?

It is possible that for some reason i.e. wrong event type or wrong hours or simply no availability, you will need to decline the new enquiry that you just received from a customer.
In the messenger, please click on the "Decline" button.

Remember to choose the reason accordingly.

The User will receive a message that your venue is not available with the selected reason.
We suggest that you also write an additional message to the client and inform them about the reason.

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Protip: Repetitive declining Enquiries for the same reason can be a tip to double-check your profile and amend your information, as this affects your conversion rate.